How Law Firm EIP Improved ITSM with ALVAO and Microsoft 365

Discover how EIP, a UK law firm, modernized its IT Service Management (ITSM) using ALVAO ITSM and seamless integration with Microsoft 365. In this webinar, Mark Chalis from EIP and Jan Škrabánek from ALVAO discuss the challenges of their previous ITSM platform, the reasons behind their migration, and how ALVAO connects with Microsoft Entra ID, Intune, Power Automate, and Microsoft Teams to streamline service desk operations and improve IT support. Product links: IT Service Management - https://www.alvao.com/en/itsm-for-microsoft Service Desk ➡️https://www.alvao.com/en/service-desk Asset Management ➡️https://www.alvao.com/en/it-asset-management AI Assistant ➡️https://www.alvao.com/en/chatgpt Microsoft Copilot integration➡️https://www.alvao.com/en/ms-copilot-for-service-desk Follow us on social media: https://www.facebook.com/alvao.cz https://www.linkedin.com/company/alvao/ #itservicemanagement #microsoft #servicedesk #lawfirm